Author Archives: Ernest

About Ernest

Ernest is the owner of the Crofton Bike Doctor located in the Village of Waugh Chapel Shopping Center. Ernest has been in the industry since 1989 when he first started to work at the Bike Doctor of Arnold. During that time I developed a love for cycling and retail. I graduated from the University of Maryland and live and ride locally. I enjoy riding off road and on the road as well as doing a little bike touring. As a teenager I did a trip in Maine and then over to Novia Scotia which helped cement my love for riding. Since then I have done tours in the Canyons of Utah as well as several trips along the C&O Canal. Today I have both mountain bikes and road bikes that I enjoy riding. One of the most exciting things now is my wife is beginning to develop a passion for riding and we have begun mountain bike together as well as some light road riding.

Post Office – Doesn’t Complete the Process

So you ship a package completely on-line. You pay for the postage on-line for a guaranteed service that they don’t meet. You file the request for refund on-line. Amazingly in just a few hours you get a call saying….ready for … Continue reading

Posted in My Thoughts | Tagged , , | Leave a comment

What cycling trips are on your bucket list?

I’ve always dreamed of riding a bicycle cross country. Upon reflection I wished I had done it after graduating from college and starting a full time job. It hasn’t happened yet but it will someday, hopefully sooner then latter. Yesterday I … Continue reading

Posted in Rides | Tagged , , , , , , | 1 Comment

10th Anniversary – 10 Great Years

It’s hard to imagine but 10 years ago last night Amanda and I were busy counting inventory on the eve of closing on the purchase of the store. Today marks the 10th anniversary of our ownership. I can’t thank her … Continue reading

Posted in My Thoughts | Tagged , , | Leave a comment

Hotel Loyalty Program

I used to stay in hotels more then I currently do and while I don’t have as many room nights as I used to I still travel some and maintain membership in my favorite hotel brands loyalty programs. One of … Continue reading

Posted in My Thoughts | Tagged , , , | Leave a comment

Simple Clear Signage

Simple clear signage is important in the retail setting. It eliminates surprises when the shoppers arrive at the cash wrap and it makes it easier for the sales associate. I didn’t have that experience recently and either did a few … Continue reading

Posted in My Thoughts | Tagged , , | Leave a comment