Post Office – Doesn’t Complete the Process

Posted on January 24, 2014 by Ernest

usmailSo you ship a package completely on-line. You pay for the postage on-line for a guaranteed service that they don’t meet. You file the request for refund on-line. Amazingly in just a few hours you get a call saying….ready for this…..you need to come in to the post office to file the request for refund and fill out the paperwork……Now how does that make sense? Impressed with the response time but really you can’t just issue the refund electronically? The entire process was done on-line….up to that point. That is the problem with our government. They got most of the process but not the part that really matters. The easy part yes but not the part that would really complete the process. SMH – but I am not surprised.

About Ernest

Ernest is the owner of the Crofton Bike Doctor located in the Village of Waugh Chapel Shopping Center. Ernest has been in the industry since 1989 when he first started to work at the Bike Doctor of Arnold. During that time I developed a love for cycling and retail. I graduated from the University of Maryland and live and ride locally. I enjoy riding off road and on the road as well as doing a little bike touring. As a teenager I did a trip in Maine and then over to Novia Scotia which helped cement my love for riding. Since then I have done tours in the Canyons of Utah as well as several trips along the C&O Canal. Today I have both mountain bikes and road bikes that I enjoy riding. One of the most exciting things now is my wife is beginning to develop a passion for riding and we have begun mountain bike together as well as some light road riding.
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